"I was most appreciative of her ability to prioritize effectively in order to meet deadlines and goals. She is excellent at figuring out what to exclude when deadlines were tight." -- Holly Suthard, Evolve IT

"Vicki quickly proved that she was, indeed, the correct person for us. She not only learned a completely new industry and software products, but she designed an entire ensemble of documentation manuals for our customers (and our own support staff). She created documentation which was well received by our customer base, with many commenting on it's ease of use, accuracy of the information, and an excellent "flow" of concepts. (This was quite an accomplishment for us). She completed all of this within the time frame she originally determined and well within our time frame needs." -- Southern DataComm, Inc. Robert Kluck, Manager - Core Services - LanVision, Inc.

"She consistently delivered prior to deadlines and exceeded my expectations. She is a skilled trainer; so much so that on numerous occasions I asked her to be a member of the evaluation team for prospective trainers. Her input as a professional trainer was always objective and valuable." -- Susanne Perla, Training Manager, Harland

"Vicki's performance far exceeded our expectations. She not only produced a first class guide within the very tight deadline given, but did so under budget. Her expertise in rapidly understanding our goals, learning the market and product, and producing excellent written materials was praised by all on our team. Her professionalism in managing the project was also highly admired. I strongly recommend Vicki for any documentation project, and will continue to utilize her talents in the future." -- Kim Estrada, Director of Client Services, IntelliCorp

"Thank you for all your work on the ARAMARK FSS End-User Computing Guide. Your design and planning skills provided the framework for the guide that is now printed and distributed to our employees. The response has been overwhelmingly positive from all levels of the organizations.

Because we chose to hire you and Taylor'd Consulting, who had experience in developing an end-user guide, we were able to provide a professional. and well-written document. Input for the guide had come from our team with a variety of technical focueses and with different communication styles. In the end, the finished product carried the reader beyond this and provided them with a a complete, practical, easy-to-read end-user guide.

Designing special pages or researching different presentation options was never a problem, but part of the process. There were no delays of any special request or any change in direction of focus or writing of a section.

Vicki, your commitment to the project was evident after the first corrspondence. Your after-hours flexibility and your adaptability to short-notice deadlines was key to our working through the project to completion.

Thank you for contributing to this successful outcome. I look forward to working with you again." - Janet Bradley - Process Analyst ARAMARK FSS